INSIGHT 9: Communities and ecosystems are a BUSINESS responsibility

This is INSIGHT 9 of ten straightforward ThinkActRegenerate INSIGHTS – a set of key 21st century mindsets driving successful regenerative business strategy and practice today.

These non-technical, practical insights have been put together help SME operators and concerned “citizen innovators” to understand less known pathways to uncovering today’s regenerative business opportunities.

“You can’t change a system from the mindset that created it”
-Einstein

The assumptions behind the design of late 20th century business models are flawed

Since the beginning of the Industrial Revolution, it’s primarily been business that designs, builds and delivers the products, services and systems that people use every day. That makes business fundamentally responsible for the ongoing harms being done to the ecosystems and communities that supply business inputs.

Early industrialisation took place in the context of an underlying, unstated assumption that both environmental and social systems are massively robust, with infinite capacity to deliver resources and absorb waste.

Unfortunately the mindset stuck – and its “might is right” roots became increasingly justified and rationalised.

Through the 20th century – particularly the second half of the 20th century – mainstream economic thinking increasingly relieved business operators of responsibility for their impact on ecosystems and communities it operated within.

Economists of the 1960s and 70s proposed that business was responsible only to shareholders. Milton Friedman – author of the 1970 essay: “The Social Responsibility of Business is to Increase its Profits” – is one famous example of this push to justify use/make/dump extractive design.

Implicitly, “fixing the environment” and “looking after society” were to be left up to governments and charities, funded by “trickle down” benefits. Business could still choose to be “charitable” AFTER they were profitable.

For a long time, the approach of business to a growing range of environmental and social harms was:

Avoid where we can; Comply when we must; Apologise and restructure and deny and confuse. Profit excuses just about everything.

Even in the 20th century, that was looking increasingly suspect – with issues from acid rain and DDT toxicity to the hole in the ozone layer and groundwater contamination creating increasing environmental concern.

It’s not the 20th century any more

Increasingly, businesses that value their long-term reputations have recognised the need to do more than comply with regulatory requirements.

However, actively, intentionally doing good is still treated as an after-profit activity – one often done for “reputation” rather than for business innovation, opportunity or regeneration.

First we’ll do good business, THEN we’ll do good” is bad strategy…

When functionality isn’t designed INTO to a system, it’s all to often left OUT of that system AND costs a bundle to retrofit when it’s needed.

Looking outward and future-ward, the consequences of 1-dimensional, extractive production and supply systems design are compounding into a growing range of social and environmental issues.

Looking forward, the opportunities for innovation, positive impact, and regeneration through business development are multiplying – because the world’s inventors and entrepreneurs are bringing an increasing number of regenerative solutions to market.

What’s increasingly showing up on business bottom lines is that businesses which take on the realities of their impact – both in the world and on the world – tend to:

  • Find more opportunities
  • Motivate their workforces, increasing engagement and innovation
  • Find and keep top quality, can-do people
  • Be resilient in the face of disruption and change
  • Do better business operating in a thriving community with healthy ecosystems

Businesses that plan to make their bit of the world better by innovating strategically.

It’s getting discussed under labels ranging from “Compassionate Capitalism” to “Regenerative Business”.

Why should business engage directly with the needs of these 2 key stakeholders?

Ecosystems and communities are degrading

We’ve treated finite resources as infinite, passive input sources and output dumps – and the evidence to the contrary is showing up in everything from weather extremes to council rates.

Ecosystems are finite and increasingly fragile

Up until the end of the 20th century, there was a prevailing mindset that considered natural resource to be powerful, boundless and resilient.

In the third decade of the 21st century, we now know that globally scaled, extractive industrialism has breached seven of nine fundamental biophysical planetary boundaries.

Societies are fragmenting, resource-based conflict is going global and institutions are increasingly stretched

As the United Nations has identified, today twelve of the seventeen Sustainable Development Goals address issues of poverty and inequality.

“Industry can do harm and government can fix it” is showing up as a failed premise.

Time to design businesses for regeneration, not compliance

Leading edge businesses have been exploring the sustainability advantage for decades.

Small businesses – in particular – have the flexibility to pivot PLUS the local connections to gather intelligence on needs (tr. opportunities).

“Government responsibility” is an insufficient solution

Leaving “the environment” and “community support” up to governments hasn’t been a sufficient solution for decades. Some key reasons include:

  • The variations in government policy as leaders change.
  • The speed of technology changes – from smartphones to AI.
  • The quality of government responses to common challenges.
    (Just how well do you rate your government’s respond to COVID? Or social media problems? Or AirBNB’s impact?)

Governments may support innovation – but do they lead it?

Looking back over history, advancements from the automobile to the Internet have been led by commercial innovations – and then supported by governments when demand was proven.

Today’s accelerating clean energy revolution is a current example. Others include Biomimicry, Circular Economy and Cradle to Cradle Product Innovation.

“Sustainability is mostly about cost and compliance – and up to government and charity” is showing up as a failed premise in the 21st century.

Think opportunity – responding to ecosystem and community needs

Locally connected, responsive, low-overhead SMEs are in a unique position to lead – and benefit from – decentralised, localised innovation

WHAT do SME operators need to know?

Continuing to treat ecosystems and communities as passive externalities is a business risk. 20th century sustainability approaches of “business as usual – with a bit more compliance and some charitable contributions” is unlikely to generate innovation or long term prosperity in the third decade of the 21st century.

Treat the ecosystems and communities that host your business as the active STAKEHOLDERS they are, not as passive suppliers.

Expand your opportunity scanning and business planning to include the needs of these key stakeholders (and the consequences to your business their failure could cause).

It used to be a long term perspective – but the time horizons of both threats and opportunities are getting shorter by the week.

Your host ecosystems and communities deliver:

  • Food
  • Water
  • Air
  • Materials
  • Communications
  • Energy
  • Waste disposal

Degraded ecosystem * degraded community = degraded BUSINESS

Retrofitting is expensive after-the-fact

Whether it’s a product, a process or a system – if you don’t design a feature or function IN to something, you’ve most likely designed it OUT. If you want to add it, you’re likely to do some pretty expensive retrofitting.

For example, if you didn’t insulate your house as you built it, it’s going to be a whole lot more expensive to do it later. This goes for many aspects of home design – from passive solar orientation to draft prevention.

The same principle applies to business. If you don’t considered ways to regenerate your host ecosystems and communities as you develop your business, 21st century realities are likely to demand you retrofit.

Long term, considering key stakeholder needs up-front makes good business sense.

Today’s leading commercial innovators have been designing regeneration IN for decades – and treating their host systems as active stakeholders

Patagonia

Outdoor equipment maker Patagonia has restructured to make the planet their primary shareholder. As the founders looked forward, they wanted to make sure that a future change of management wouldn’t compromise the business purpose.

So they changed its legal structure so that all voting stock is held by the Patagonia Purpose Trust to protect the company values, while the non-voting stock is held by the Holdfast Collective, a nonprofit that uses profits to fight the environmental crisis.

Nike EasyOn

When Nike responded to a request from young disabled person, they ended up with a whole new range of adaptive footwear – and uncovered a much broader market from the elderly to pregnant women.

Interface

In the first 12 years of their quest to “climb Mount Sustainability, Interface put $393,000,000 on their bottom line. Today they’ve already achieved “Mission Zero” and are exploring ideas like Factory as a Forest to identify how their industrial facilities can function as ecosystems.

Not for Profits are doing some amazing enabling work

Terrain Natural Resources Management is a change-enabling organisation in Australia’s wet tropics. They work to help local people – particularly farmers – make their bit of the world better “empowering local communities to actively shape a sustainable future.”

Terrain work in a “traditional” Not-For-Profit structure – but their out-of-the-box thinkers have contributed to everything from on-farm drainage improvements to creating the financial offsets program Reef Credits that funds silt-prevention in the Great Barrier Reef catchment.

Newer Not For Profits like Build Like a Girl and the Maggie Beer Foundation are addressing a range of social issues, from equality in the construction industry to Aged Care nutrition.

These local action groups are indicators of opportunity

They’re addressing needs and systems issues – and that’s an indicator of demand. They’re in the game of systems innovation at some level – so why not explore aligned groups?

New structures have been developed to allow business to design community and ecosystem benefits IN

The existence and the growth of these new structures are indicators of the growing importance of regenerative design and regenerative economics.

In addition to traditional Not-For-Profit structures – which can sometimes limit investment sources, business strategy and innovation – there are other forms of regenerative operational structures gaining traction. Some examples include:

  • B-corps – organisations legally permitted to deliver benefits to stakeholders other than shareholders.
  • Cooperative structures – legally incorporated entities designed to serve the interests of their members.
  • Employee cooperatives – run by the people who know the business best – and offering a path to retirement to ageing SME operators.

Australian examples of B-Corporations include Who Gives a Crap and – in 2024 – R.M. Williams.

Cooperatives are happening in all sorts of sectors – such as Yackandandah Community Development Co, formed to save the local petrol station / hardware supplier. The group also kicked off Totally Renewable Yackandandah’s community energy group, who have gone on to start the community energy cooperative Indigo Power.

A developing trend

Beneficial, regenerative business structures are a developing trend around the world – indicating that continuing to operate on “profit first, good later (if we can afford it)” could be risky.

SMEs run by individual operators and partnerships have the advantage of flexibility and adaptation that bigger organisations that can need structural legitimation to maintain their purpose. This gives them freedom to explore for innovation and opportunity within their current structure.

Doing good is great for getting and keeping good people

“People come to us for a job – they stay because we’re changing the world”
– Ray Anderson, Interface.

Doing good is driving a whole wave of 21st century business and technology innovation

Things that were “expensive” just 10 years ago are increasingly affordable – from bioplastics to renewable energy and EVs.

We have more than specific technologies – we have design solutions and innovation approaches that de-risk sustainability and develop business-building solutions.

One example of this is the development of Circular Economy models – and tools like the Circular Design Guide and Cradle to Cradle Product Innovation.

Circular Bega is using this approach to develop awesome gins that help deal with oyster shell waste from local fisheries.

Proven, accessible tools and structures exist to “do well BY doing good”

Today you can build on existing structures and approaches – using them to de-risk your initiatives. We have far more information than ever before about how to support successful community and ecosystem development, innovation and regeneration projects.

The fundamental strategic business upgrade required is to:

  1. Make sure you’re NOT treating your host ecosystem and community as “externalities” – passive resource providers and waste dumps.
  2. START engaging with them as active, contributing stakeholders you can work with to innovate and regenerate.

The tools and approaches and structures to do this are increasingly available. Businesses waiting for “government policy change” risk getting left behind.

The businesses leading this shift and congruently sustaining it over time typically:

  • Find more opportunities
  • Motivate their workforce, increasing engagement and innovation
  • Find and keep quality can-do people
  • Do better business in a thriving community and healthy ecosystems

HOW can SMEs engage with these key stakeholders?

Tune in…

Your chances of seeing something you’re NOT looking for are pretty limited. So if you’re waiting for “guidance from above”, you could miss what’s happening on the ground.

Most people have experienced “new car syndrome” – where as soon as they choose a new model of car, they start seeing them everywhere.

Learn first…

“The road to hell is paved with good intentions” (and greenwashing risks).

Learn about the key principles and practices of regenerative business BEFORE setting your own action plans in place. This de-risks your innovation exploration process – giving you access to 20+ years of tool and technology development (much of it open-source).

Identify key tools and practices – such as Systems Thinking, Doughnut Economics and Systemic Design.

Explore…

Explore what businesses in your industry , your supply chain and your region already doing. (For example, there’s probably someone out there doing Circular Economy.)

Today’s solutions have been developing for decades – so there may well be action you’ve missed seeing.

Connect…

Find out which are the organisations already tackling the social and ecosystem challenges that need to be addressed in your area.

Look for ways to genuinely participate in relevant local action and interest groups

Engage internally…

Top down can be hard work.

Lead the change – so your whole business can be the change”

Make the what & why really clear internally – and your role could be to “enable the change” – not “enforce the change”.

Align…

Align your engagement strategy with your business, your industry, your brand, your USP, your strategy and your interests.

In 1997, Ray Anderson was CEO of Interface Flooring. A combination of circumstances brought him to the realisation that “what do when we make industrial carpet from fossil inputs is to destroy ecosystems and create landfill”.

Ray Anderson developed a powerful process to spread this through Interface – and it’s an approach that translates well to SME operations:

  1. Educate in the “why” first – explaining the need and the goal of regeneration. Include subject matter experts with good communications skills in your planning processes.
  2. Then educate in the basics of “what” – the fundamentals of tools like circular economy, biomimicry and systems thinking. Check out what’s available free, online and what local experts are offering. (Check the end notes for links to starting points.)
  3. Seek Employee insights on the potential for innovations and opportunities – don’t be solely “top down”. (One manufacturing company identified and shared their need for a fluid cooling solution – and it was met by an employee suggestion to put an old car radiator on the roof.)
  4. Set SUPER-CLEAR standards “triple bottom line” goals – solutions that meet ecosystem/community AND business needs. (Make sure you’re doing “decision-making in the round” that considers a full range of business benefits, not just internal accounting “costs”.)
    Interface’s highly successful solar-powered carpet factory thrived because there was a niche marked for zero-carbon carpet – despite the short term costs of the solar install.
  5. Reward successful projects with value. Pay a bonus for successful innovations.

“We unleashed a tsunami of innovation”
– Ray Anderson

Over the next 12 years, his team’s projects put $393,000,000 million on their bottom line by:

  • Powering a manufacturing plant from local landfill gases – saving fuel, increasing the landfill lifespan by 10 years AND removing the stink and health risk of the uncontrolled landfill gases to the community.
  • Designed carpet tile patterns bases on the forest floor’s random designs – massively reducing waste because fewer tiles were rejected.
  • Powered a factory totally from solar – because it enabled them to produce a unique premium product range for ethical market sectors (despite higher “price”).

Measure to avoid greenwashing accusations

There are a lot of businesses trying to get themselves seen as “green” – without actually doing the work of strategic integration and transformation.

Their head office people do a whole lot of ESG reporting and pretty reports – often without any real impact on the direction of the organisation or reducing it’s actual footprint.

To protect your business from “green-washing” claims, find out which independently validated measurement programs are happening in your industry and your region and participate.

Addressing reality early is just good business

“We are in the early stages of a technology-led sustainability revolution with the scale of the Industrial Revolution and the speed of the Information Revolution”
-Al Gore

Today’s hundreds of regenerative solutions span a broad range of sectors and industries. They’re achieving economies of scale few mainstream thinkers saw coming.

What may have seemed plausible in 1970 – with a global population of 3.75 billion and only 1 billion with first-world expectations – is not today’s reality.

2026’s oil shock has made that glaringly obvious.

Engaging more directly with your impacts and your opportunities makes good business sense.

“Plans are useless, but planning is indispensable”
-Dwight D Eisenhower

Supporting processes and starting points

Once you tune your radar in to today’s solutions and the design principles behind them, you’ll starting finding your own access points, ideas and opportunities.

What are some specific starting points?

Doughnut Economics

The Doughnut Economics Action Lab offers a free library of place-based processes and resources.

Circular Design Guide

The Ellen Macarthur Foundation for the Circular Economy has a free Circular Design Guide which includes tools for stakeholder engagement including a Business Model Canvas.


One Page Sustainability Strategy

The One Page Plan tool for business planning has been adapted to integrate sustainability into strategic planning.

https://www.case-ka.eu/index.html%3Fp=2174.html

Sustainable Business Model Canvas

There is also a version of the Business Model Canvas you can apply:

https://www.zerowastescotland.org.uk/resources/sustainable-business-model-canvas

Appreciative Inquiry

Appreciative Inquiry focuses on identifying strengths & successes to drive positive change & innovation. It involves a four-step process: Discovery, Dream, Design & Destiny, designed to foster collaborative & constructive discussions. It encourages a positive focus that helps build motivation, engagement & sustainable organizational growth.

https://positivepsychology.com/appreciative-inquiry

A key fundamental principle of regenerative business is AWARENESS

As Stephen Covey would have said

“Begin with the end in mind”

If your business model and business strategy have built-in, unspoken assumptions about:

  • Infinite ecosystems
  • Invincible communities
  • Authority-based leadership.

Then they’re out of date. That means that:

  1. You’re not planning to manage today’s risks.
  2. You’re likely to miss out on today’s opportunities because you’re not engaged with their sources.

Investing a bit of time in understanding the key role of business in regenerating its host ecosystems is well worth doing – if you’re planning on being in business for more than 5 years.

Read up on approaches like:

  • Compassionate Capitalism https://www.philosocom.com/post/compassionate-capitalism
  • Doughnut Economics doughnuteconomics.org