What types of conversations AREN’T you having?

If you’re into influencing and personal effectiveness then you’re in the conversation game.   It’s a game that many of us learned like we learned walk – by copying others without too much conscious consideration of the specifics of what we were doing. For some of us, even the suggestion that there are different types of conversations with different purposes …

If you can talk, you can change the world…

There’s a proverb from Zimbabwe that my singing teacher quoted a lot: “If you can walk you can dance. If you can talk you can sing.” Not so many years ago, how humans went about the business of behaviour change was pretty much a mystery.  Those who could do it and do it well were considered to have ‘a way …

Creating clarity on a sustainable future

In an earlier post “Conversational practices for smart sustainability professionals” I outlined four types of conversations that contribute to effective communication and collaboration. The most overlooked type of conversation is a conversation for clarity, where we articulate and test our understanding of a situation; explore the understandings of others; and develop a shared understanding.  Conversations for clarity  eliminate misunderstandings, build …